FAQ

Where does this store ship from?

Products are shipped from Mexico City via Registered Mail.

What is this store's return and exchange policy?

All products are one of a kind and handmade by the designer so you might find minor flaws that make it unique. If you are not happy with your product, please contact us.

Do you accept orders placed outside of the US?

We ship worldwide and accept orders from every corner of the world.

How long will it take to receive my order?

Orders are processed and shipped the next day payment is received and cleared unless stated otherwise in the product description. Estimated delivery times depend on customs clearance in your country and therefore vary for each destination. The following are average delivery times via Registered Mail:

Mexico 2- 5 days
USA, Canada, Europe 10 - 21 days
Asia, Australia, South America, Africa 14 - 30 days

What is the philosophy behind Lust Boutique, its featured designers and products?

Be Bold - Be Different - Avoid Clichés - We believe in fashion products that go beyond trends and have a strong design concept behind them just like New Found Lust's ideology. We carefully choose each designer and product we feature to guarantee a real fashion and design value and be true to our philosophy throughout the shopping process.

Where can I find out more about Lust Boutique?

You can find out more about Lust Boutique and its parent, New Found Lust here: http://www.newfoundlust.com/p/new-found-lust-boutique.html

Do you accept debit and credit cards as well as Paypal?

Yes, we accept debit and credit cards via Paypal (no registration or Paypal account needed).

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.